Zwirly AI is the next step in retail automation — moving beyond simple vending to predictive, revenue-driving intelligence. Phase 2 brings machine learning and automated decision-making to every Zwirly unit so operators can boost margins and reduce manual work.

The Future of Automated Retail Starts with Intelligence

The Zwirly Cloud transformed how operators monitor and manage machines. Zwirly AI takes that foundation further by enabling machines to make data-driven decisions — increasing revenue, minimizing downtime, and scaling performance across a fleet.

What’s Coming in Zwirly AI Phase 2

Phase 2 introduces a suite of AI features that automate operational decisions and unlock new revenue streams:

• Smart Promotions Engine — Automatically creates targeted offers for slow periods (e.g., “$1 Off Fridays” or “Weekend Flavor Specials”) and displays them on the machine or loyalty channels.
• Dynamic Pricing Module — Adjusts prices in real time based on demand, time of day, and local conditions to maximize margin and volume.
• Predictive Sales Insights — Forecasts sales, inventory, and restock needs using machine-level and network-level data.
• Consumables Auto-Reorder System — Predicts low-stock events and auto-requests replenishment to keep machines running.
• Technician Dispatch Integration — Sends fault data to the nearest certified technician and speeds repair response.
• Performance Optimization Dashboard — Suggests practical actions (e.g., “Increase vanilla mix ratio by 10%” or “Raise price by $0.25 at lunch”) to improve yield.
• AI-Powered Reports & Insights — Weekly and monthly reports automatically generated by the Zwirly AI Assistant, providing performance summaries, trends, and plain-language commentary powered by soft serve AI.

Why This Matters

Zwirly AI moves operators from reactive maintenance and manual promotions to a proactive, predictive model:

• Increased profit per serve through smarter pricing and promotions.
• Fewer service interruptions via predictive maintenance.
• Lower operating effort from auto-reorders and automated recommendations.
• Faster scale for multi-location operators who need centralized, actionable intelligence.

Key Facts

• Product: Zwirly AI-enabled countertop robotic soft-serve system.
• Core benefits: Predictive reordering, dynamic pricing, automated promotions, remote diagnostics.
• Outcome: Higher average profit per serve, reduced downtime, lower operational overhead.

FAQs

Q: When will Phase 2 (Zwirly AI) be available?

A: Phase 2 will roll out in January 2026 to existing Zwirly Cloud customers. Exact timelines for specific features may vary by account and region.

Q: Will Zwirly AI change pricing automatically without operator approval?

A: Operators can choose fully automated pricing or an assisted mode where AI suggests price changes and waits for operator confirmation.

Q: Does Zwirly AI require a subscription?

A: Core AI features are included for existing Zwirly Cloud customers; select advanced modules may require an optional premium subscription.

Q: How does predictive technician dispatch work?

A: When a fault is detected, Zwirly AI packages diagnostic data and proposes the nearest certified technician. Operators can approve dispatch or request alternative scheduling.

Final Thought

Zwirly AI turns automation into active intelligence — not just monitoring, but smart decisions that increase revenue and reduce manual work. This upgrade makes soft serve a truly self-optimizing retail channel.

Learn more at www.zwirly.com and watch the software demo today.