Modern hotels and resorts are upgrading amenities to boost guest satisfaction while keeping operations efficient. Zwirly’s automated soft-serve system makes this easy, delivering a fun, high-quality dessert experience without adding labor or complexity.
The Amenity That Serves Itself
Hotels and resorts are under constant pressure to enhance guest experience while reducing operational overhead. Zwirly solves both challenges with a fully automated countertop soft serve system that operates around the clock with minimal staff involvement.
Whether it’s a late-night indulgence, a poolside treat, or a lobby pick-me-up, Zwirly creates a premium dessert moment guests remember — and operators profit from — without adding labor or infrastructure.
Zwirly delivers:
- Consistent servings every time
- No waiting, no lines, no staffing
- A modern tech-driven experience guests instantly understand and enjoy
Designed for Hospitality Performance
Zwirly is designed specifically for hotel environments where space is limited, labor is expensive, and guest expectations are rising.
Core Advantages
- Plug-and-Play Setup: Only requires a standard 110V outlet — no plumbing, no construction.
- Guest Engagement: The robotic swirl and touchscreen interface create an instant “wow” factor that boosts satisfaction.
- Smart AI Operations: The Zwirly Cloud monitors uptime, mix levels, cleaning intervals, and machine health — reducing staff oversight.
- Placement Flexibility: Lobbies, lounges, pool bars, game rooms, or near breakfast stations.
For hospitality teams, it’s a zero-friction amenity that runs quietly in the background while improving the guest experience.
ROI Example: Turning Small Spaces into Revenue
Even in luxury hospitality, the most profitable amenities are those that generate value without using excessive space or staff. Zwirly does both.
Per-Serving Economics:
|
Metric |
Value |
|
Retail Price |
~$6.00 |
|
Cost to Operate |
~$1.14 |
|
Average Profit per Serving |
~$4.86 |
With traffic of just 15–20 guests per day, a single Zwirly machine can add several thousand dollars per month in incremental revenue — typically paying for itself in under six months.
These margins make Zwirly one of the highest-ROI micro-amenities in modern hospitality.
Why Guests Love It
Soft serve is a universal favorite but robotic soft serve is a share-worthy experience.
Guests engage with:
- The automated swirl
- The clean, modern design
- The fun of self-serve dessert
- The novelty of robotics
It becomes not just dessert, but a micro-experience that improves NPS scores, keeps families entertained, and encourages repeat stays.
Meanwhile, Zwirly AI ensures reliable operation by monitoring:
- Temperature
- Ingredient levels
- Uptime
- Cleaning cycles
- Predictive maintenance
Hotels get the benefit of entertainment + revenue without operational burden.
Cleaning & Service Expectations
Hotel teams appreciate Zwirly because it simplifies maintenance:
- Manual Wash Cycle: Every 5 days
- Total Time: ~25 minutes (sanitize → wash → rinse)
- Daily Task: Light wipe-down of nozzles and tray
This makes Zwirly suitable for 24/7 operations — lobbies, extended-stay lounges, and resort common areas.
Summary
In the hospitality industry, convenience and guest satisfaction go hand in hand. Zwirly’s robotic soft serve machine gives hotels, resorts, and long-stay properties a simple way to elevate the guest experience while generating steady, low-effort revenue. With its small footprint, automated operation, and consistent product quality, it delivers a modern amenity that guests appreciate and one that adds real value without increasing payroll or daily workload